Adults Food and Wine at Epcot
  • On Apr 7, 2022
    Mary from IL Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    12/2021 cancelled room/park reservations. No reimbursment for Memory Maker ($169) & 3 Very Merriest After Hours tix ($618); told funds would be held for us for later use. Can they be used for room/park tix 9/2022? Thanks.

    Hiya, Mary.

    Welcome to planDisney! Gawrsh, I'm sorry to hear you were not able to proceed with your Walt Disney World Resort vacation in December as planned. I’m so glad to hear you’ll be making your way to Neverland this fall and that you have a credit from your canceled trip to apply to your upcoming vacation. Typically, credits from unused theme park tickets such as yours can be applied towards the purchase of future theme park tickets by calling Guest Services directly. However, it sounds like your situation is unique since it involved special event tickets and a Memory Maker purchase. Your best bet is to go ahead and call Guest Services and relay the details of your specific situation. They will be able to offer more insight as to what your options are and can help you apply your credit appropriately. You can reach them by calling (407) 939-1936 or (407) 560-2428. They are open daily from 7:00 a.m. EST to 11:00 p.m. EST. I suggest you call as soon as they open at 7:00 a.m. for your best shot at a lower wait time.

    I wish I could offer you more assistance myself, but since I am unable to, let’s talk about all the exciting things you have to look forward to on your September vacation instead…

    Mary, I hope your vacation is everything you’ve been dreaming of and more. Please stop by planDisney again if you have further questions we can help you with.

    Until next time,
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Meet the Panelist: Alyssa, Texas

Greetings, dreamers of all ages! I'm Alyssa, a lifelong lover of all things Disney and educator of future Imagineers. My dress collection rivals that of any Disney Princess, and I can almost always be found singing a Disney song with a bow in my hair. You can find me exploring all the magic Walt Disney World Resort has to offer on adults-only getaways with my Disney-loving husband or our multigenerational family. Tomorrow is just a dream away, and I would love to help you plan your own magical vacation! Learn More About Alyssa

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