• On Aug 10, 2021
    Chenelle from WA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    If we have to cancel our trip due to closures or illness do we get our money in a voucher for later use or refunded to us? It is not a loss correct?

    Welcome to planDisney, Chenelle! Thanks so much for stopping in with your question about the Disneyland Resort!

    Canceling or postponing vacations can be such a bummer, but don’t worry, those theme park tickets you purchased will not go to waste. You can usually receive a credit toward the purchase of new tickets. If for whatever reason, you need to cancel your magical vacation, make sure to call the Disneyland Resort at (714) 781-4636. A Cast Member will be happy to help you with the details of what the accommodation may be, for you to be able to enjoy your vacation on a later date. 

    It looks like you do have a visit in the works for this November and I’m so excited to see that! Don’t forget to make your theme park reservations for the parks you want to visit. It’s a really easy step we all need to take, when planning out our magical vacations. 

    Chenelle, I hope this information is helpful to you. Please feel free to come back to visit us if you have any more questions. It’s always our pleasure to help you!

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Meet the Panelist: Veronica, Florida

Hello from South Florida!  My name is Veronica.  I'm a wife and mother to two amazing girls.  I'm a bilingual journalist turned stay-at-home mom.  My first visit to the Walt Disney World Resort was at the ripe age of two and I've had the pleasure of visiting every year since!  Now as an adult, I plan my family's fun and memorable vacations.  As a planDisney Panelist, I look forward to helping you craft your magical experience!  Learn More About Veronica

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