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  • On Mar 26, 2021
    Kayla from SC Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    How do I cancel tickets?

    Hi there, Kayla!

    Oh Kayla, I am so sorry to hear that you are having to cancel your Walt Disney World Resort vacation. 

    Fortunately, postponing your vacation could not be easier. Simply log into your My Disney Experience Account and go to "My Plans." Once in My Plans, you will see all of your Disney Park Pass system reservations. Now, go ahead and cancel your reservations. 

    Theme park tickets are non-refundable but I am happy to tell you that you will never lose the value paid for your tickets. When you are ready to re-book simply call (407) 939-5277, and the friendly Cast Members will update your tickets! Please note that fees may apply if there is a difference in price between your current ticket and the ticket on the day that you wish to visit. 

    I hope that this answered your question, Kayla! 

    See you real soon!

    Sarah B. 
thumbnail image for Sarah

Meet the Panelist: Sarah, Georgia

Hi There! I’m Sarah from Atlanta, GA. Together, my Disney-loving husband and I have two amazing kids and love nothing more than running away to the Walt Disney World Resort every chance that we get. When we are not wandering around the resorts, we love to indulge our sweet tooth with all the snacks we can find. I am passionate about making sure the magic reaches kids of all ages, from the smallest to the biggest, because we are all kids at Walt Disney World! Learn More About Sarah

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