• On Feb 9, 2019
    Marion from TN Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    How do you cancel staterooms that you put on hold on Disney Cruise .com?

    Welcome back to the Disney Parks Moms Panel, Marion!

    I am so sorry that you may have to cancel your Disney Cruise Line vacation.  I hope that you are able to sail with Captain Mickey again soon!

    In the event you need to cancel your cruise reservations, you must contact Disney Cruise Line by telephone or in writing.  Disney Cruise Line's Terms and Conditions provide details to determine if you are eligible for a refund of any payments made towards your upcoming cruise.  The great Cast Members at Disney Cruise Line can help you determine your refund eligibility as well.  

    If you purchased the Disney Cruise Line Vacation Protection Plan, be sure to contact them directly to understand your benefits as well.  This plan is helpful to add to your Disney Cruise when booking, in the event your plans need to change.  It is a great way to protect your vacation investment!

    Just keep swimming until you can catch your next high seas adventure!  Angie
thumbnail image for Angie

Meet the Panelist: Angie, Minnesota

Hello there Castaways! I have followed the adventures of mermaids and pirates alike since I was a young princess myself.  Disney and the sea are two of my passions.  My husband and I, along with our two little adventurers, love traveling the world sailing on Disney Cruise Line.  Let's work together to chart a course to a vacation that you will remember for a lifetime! Learn More About Angie

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