Hi there, Anthony!
Welcome to planDisney. Thanks for bringing your question our way.
First and foremost, I’m sorry you must cancel your Walt Disney World Resort vacation. I, too, have had my share of rescheduled trips, and I hope you treat yourself to something nice, like watching your favorite Disney movie tonight. I hope you find comfort in knowing when the clock strikes midnight on your plans, it’s never a goodbye to a magical vacation; it’s a see-ya real soon!
Anthony, I see your arrival date is set for May 14th. After checking the
Walt Disney Travel Company Terms and Conditions, which I recommend reading the
Cancellation and Refunds section and the
Change Fees section of this page, you should be able to move the dates of your reservation online! You should reschedule your Walt Disney World Resort
Vacation Package before 30 days of your original arrival date to avoid any cancellation fees.
To
reschedule your Walt Disney World Resort vacation, please follow the steps below:
-Log into your
My Disney Experience account.
-Hover over the
My Disney Experience logo on the top right corner.
-Select
My Plans from the drop-down menu.
-Under the
My Plans, Reservations, and Tickets section, locate your reservation information.
-Located to the right of your reservation information, you should see a
Change Reservation option that you will want to select.
This option will allow you to look for new travel dates. Once you select your new dates and finalize, you should be all set. Please keep in mind that there may be a price difference, and you may have to pay the difference.
If you need any help with this, please feel free to call a friendly Cast Member at
Disney Resort Hotel Reservations, and they will be happy to help you.
We can’t wait to welcome you to the magic when you’re ready, Anthony!
Aena