Father and son walking through BOG
  • On Feb 22, 2025
    Stephanie from TX Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    How do we cancel our plans? We had some stuff come up that we have to change plans to another time.

    Welcome to planDisney, Stephanie!

    I’m so happy to meet you; I just wish it was under a different circumstance. Canceling or modifying a Walt Disney World Reservation is fairly easy, it is just hard on the emotions. I think I felt my heart shatter like Cinderella’s glass slipper did when I canceled my trip this past November. So, I understand where you are coming from.

    What you will want to do is go ahead and give the Walt Disney World Resort a call. Make sure to have your reservation number handy so that a Cast Member can use that to complete that cancellation or modification for you. Depending on the type of vacation package you’ve booked, you might have to postpone rather than cancel. Resort-only reservations can usually be canceled, while theme park tickets and full vacation packages are nonrefundable. Depending on what you already have booked will determine your options. The Cast Member that you speak with will be able to better guide you on your available options.

    Stephanie, I recommend that you call as soon as possible so that these cancellations, or modifications, can be made sooner rather than later. I also hope that you can rebook soon! There is so much to do and see at Walt Disney World Resort so please visit us again when you have your new days booked. We here at planDisney will be more than happy to help guide you toward some of our favorites and must-do experiences. Until then, I’ll be wishing on every star that you can get this trip rescheduled!

    Well wishes,

    Shantel
thumbnail image for Shantel

Meet the Panelist: Shantel, Alabama

Hi ya Pals! I'm Shantel, an Army wife and mom of two. I grew up going to the parks, and now we're sharing that tradition with our kids. When I am not visiting the Walt Disney World Resort, I'm at home researching and planning for our next trip. One of my favorite things to do is search for new snacks to try, especially if they are Mickey shaped. I'm definitely living the dream my heart wished for! I cannot wait to answer your questions and help make your vacation even more magical! 
Learn More About Shantel

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