• On Sep 14, 2020
    Paula from FL Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    how do I cancel a park reservation

    Hello Paula, and welcome to planDisney!

    If your plans have changed, Hakuna Matata, no worries at all!  If you need to cancel your Disney Park Pass reservation, you can do so in the "My Plans" section on the My Disney Experience website or through the My Disney Experience mobile app.

    Once you have located the Disney Park Pass you wish to cancel in your account, click on the pass in the mobile app or "View Details" on the website.  On the next screen, just below the date, you'll see either "Cancel This Reservation" or a blue Cancel button with an X.

    If you wish, you can then make a new Disney Park Pass reservation for a different date.  Be sure to check the Disney Park Pass Availability calendar to see if reservations are available for the park you would like to visit.

    I hope that helps!  Please let us know if you have any additional questions.

    Anne Marie
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Meet the Panelist: Anne Marie, Illinois

Hi everyone!  I'm Anne Marie from Illinois.  I love escaping our long Midwest winters with some fun in the sun at beautiful Walt Disney World Resort!  It seems our family of six is always on the go, and that is one reason why our Disney vacation memories are so special.  We get the opportunity to have fun while spending precious time together.  I enjoy helping family and friends plan their Disney vacations, and I'd love to help you plan yours too! Learn More About Anne Marie

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