Hi Viv and welcome to
planDisney! I'm so sorry to hear that someone in your party won't be able to make it to the
Disneyland Resort. I'm happy to help you!
You have a few options when it comes to changing the name on your
theme park tickets. You can always call Ticket Services at (714) 781-4636 before your visit to change that name or, when you arrive at the turnstiles to enter the park, the Cast Member will take pictures of everyone in your party and assign a ticket to each of you. Now you're ready to enjoy the park!
Viv, when you get ready to make plans for your next visit, that unused theme park ticket can be put to good use. Just make sure to make your
theme park reservations. It’s a really easy step we all need to take before we can enjoy a day at the theme parks.
I hope I've been able to help. Please feel free to come back to see us if you have any more planning questions. It’s our pleasure to help you with all the details of your next
magical vacation!
Veronica