Bonjour!
Welcome to planDisney, Suzanne! Thank you for visiting us to ask your question today. I'm sorry you need to cancel your
Disney Park tickets, but unfortunately life happens and plans sometimes have to change.
Disneyland Paris has very flexible options, and this flexibility will depend on which tickets you have booked. If you have booked a dated ticket, you can
contact Disneyland Paris up to 3 days before your arrival and cancel for a full refund. Whilst you still have time to cancel your tickets for a full refund, I recommend
reaching out to Disneyland Paris as soon as possible so there is no danger of missing the deadline.
If you have booked an undated ticket, these cannot be cancelled in the same way, but you can cancel your park reservation and make a new reservation, which must be within one year of the date of purchase.
I hope this helps to answer your question today, Suzanne, and hopefully it isn't too long until you can rebook your trip to the happiest place in Europe. If you have any vacation planning questions in the future, please
reach out to me. I'd love to help!
Have a magical day,
Matt