Cinderella Castle 50th Night
  • On Jan 29, 2022
    Barbara from MD Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    We had to cancel December 2021 reservations due to a medical issues. I canceled the reservation online but now don't see my tickets in my account to reschedule for this year. We did not use the tickets. How do I get the credit to use for new tickets?

    Thank you for taking the time to stop by planDisney, Barbara! I'm sorry to hear that you had to cancel your trip; I sincerely hope you're feeling better. Let's get you started with planning your next vacation!

    Tickets and packages at Walt Disney World Resort are nontransferable and nonrefundable. However, if your tickets remain unused, the value of your ticket never expires and can be applied to a future vacation. If you have already decided on your new travel dates, Barbara, you can call 407-W-DISNEY (407-934-7639), and a Cast Member will be able to update the dates for your tickets in your My Disney Experience account. If you linked your tickets, they are still attached to your account and visible on the Cast Member side, even if they are no longer appear in your account. One thing to keep in mind is that theme park tickets are date-based, so if your new dates are higher in price, you would need to pay the difference. For example, ticket days near Easter would be more expensive than tickets in mid-January. 

    Mickey is ready to welcome you, Barbara, to Walt Disney World's 50th Anniversary! Since this special occasion spans 18 months, you still have plenty of time to celebrate this milestone with your family. Just make sure to get a photo in front of Cinderella Castle, decorated in her EARidescent splendor. See ya real soon!

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Meet the Panelist: Eean, Pennsylvania

Hi, I'm Eean from Pennsylvania! I may have an unusual name, but my passion for Disney is not unique. It's incredible how many people you can find who love talking about "The Most Magical Place On Earth!" I'm that mom who always has her ears perked at PTO meetings, in the grocery store aisle, or at my monthly Bunco club for an opportunity to give someone a planning tip to help make their vacation even more magical. Learn More About Eean

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