Teens Taking Selfie with Donald Duck; in front of the castle during the day; front of bridge
  • On Jan 15, 2024
    Donald from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Can the So Cal Resident tickets be changed to a regular admission ticket while only paying the difference? I bought two tickets using the So Cal Resident deal but did not notice that my guest (outside of the valid area) needs to present their ID too. Help!

    Hello there, Donald,

    Thanks for bringing us your question. I'm glad to help!

    You are correct that guests using the latest Southern California Resident Ticket offer must show proof of eligible residency within zip codes 90000-93599. Proof of residency is required for purchase as well as admission by each guest. I'm glad that you'll be able to take advantage of this great deal, but unfortunately, your guest will not be able to enter without the appropriate ID.

    But no need to say, "Aw, Phooey!" Accidents happen and the value paid for these tickets hasn't been lost. I reached out to a Cast Member who confirmed that your guest can upgrade their wholly unused So Cal Resident Ticket and apply the value to new Standard Theme Park Tickets. Keep in mind the new tickets must be of equal greater value. I'd also like to mention that Standard Theme Park Tickets have a different expiration period than the So Cal Ticket offer. If you're planning to visit across multiple dates within the So Cal usage window of January 2 through June 2, 2024, your guest will need to choose their dates carefully. Standard Theme Park Tickets expire 13 days from the first use, whereas the So Cal offer can be used on non-consecutive days within the usage window, subject to blockout dates and theme park reservation availability. I'm sure you'll be able to find dates that work for your travel party so you can enjoy the magic together!

    When you're ready to make the necessary upgrade you can contact the Ticket Team by phone. Cast Members will be available to assist you daily from 7:00 a.m. to 9:00 p.m. As the original credit card purchaser you'll need to be on the call in addition to your guest. Once the tickets are adjusted be sure to secure the necessary theme park reservations before your visit. You'll need reservations as well as valid admission to enter the parks each day.

    I hope this helped, Donald! Come back and see us again with any other planning needs!

    Magic and memories,
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Meet the Panelist: Amy, North Carolina

Hi, I'm Amy- a proud wife, mom, and Disney adult. I'm a natural planner with a flair for the creative, always looking for ways to add a little magical sparkle to our family's day-to-day happenings and once-in-a lifetime moments. You'll find me and my crew visiting the parks from rope drop to close and packing in as much magic as possible to each day of our Walt Disney World Resort vacation. From dining to photo spots and all the details in between, you've got a friend in me! Learn More About Amy

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