• On Jul 1, 2020
    Eric from QC Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hi i buy ticket for 28 june to 7 July what happen to my ticket can i have refund

    I'm so glad you reached out to the Disney Parks Moms Panel with your question, Eric! I'd be happy to help!


    I'm very sorry to hear that your magical vacation was affected by extenuating circumstances this year, and I know how disappointing that must feel. Disney is currently offering a couple of options to guests. According to the Operational Updates web page, any  multi-day theme park tickets with unused days on them that have a usage window impacted by the park closures will automatically be extended to use any date through September 26, 2021. If you are unable to visit by September 26, 2021, you may apply the value of a wholly unused ticket toward the purchase of a ticket for a future date. 


    If instead, you would like to request a full refund for your theme park tickets, you'll want to contact the Walt Disney World Ticketing Department at (407) 566-4985, so they can confirm your billing information and ticket confirmation numbers for security purposes. The only caveat is if you have made reservations through a travel agent or third party, then you will need to contact them for assistance with processing your refund. 


    Eric, please feel free to write back if you need any more help planning a future Walt Disney World Resort vacation. Mickey and I hope to see ya' real soon!



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Meet the Panelist: Eean, Pennsylvania

Hi, I'm Eean from Pennsylvania! I may have an unusual name, but my passion for Disney is not unique. It's incredible how many people you can find who love talking about "The Most Magical Place On Earth!" I'm that mom who always has her ears perked at PTO meetings, in the grocery store aisle, or at my monthly Bunco club for an opportunity to give someone a planning tip to help make their vacation even more magical. Learn More About Eean

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