Disney's Hollywood Studio's Tower of Terror
  • On Sep 20, 2022
    Jessica from England Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I want to buy a photograph taken from tower of terror yesterday (just one singular photo) Is there anyway this can be done. I am now really regretting not purchasing. I do not have any sort of photo pass/memory maker.

    Welcome, Jessica.

    I see you discovered what lies beyond the fifth dimension, beyond the deepest, darkest corner of your imagination and have just crossed over into ... The planDisney Zone! I’m glad you found your way here and would be happy to help.

    I have some good news, Jessica. If you were wearing a MagicBand or MagicBand+ or if you were utilizing Disney MagicMobile Service at the time you experienced The Twilight Zone Tower of Terror, your photo should automatically link to your My Disney Experience account (though it may take up to 24 hours to appear). Go into your My Disney Experience mobile app and click on the three horizontal lines in the bottom right corner. Select “Photos” from the options to view your Disney PhotoPass gallery. Your attraction photo should be there.

    If your photo is not showing in your Disney PhotoPass gallery, I suggest you stop by one of the Disney PhotoPass locations in the theme parks or the Disney PhotoPass Studio in Disney Springs. Provide them with as many details as possible, like the approximate window of time you experienced the attraction, what you were wearing, and what row you were on to help them track down your picture. If at all possible, go directly to Tower Photos, the counter where you can purchase your attraction photo at The Twilight Zone Tower of Terror, and ask for their assistance. That will be your best bet.

    You also have the option of contacting the Disney PhotoPass Guest Support Team at (407) 560-4300 for help in locating your missing photo by giving them the same information I described above, but since they can only be contacted on a US phone line, that may not be feasible for you.

    I do so hope you’ve enjoyed your stay here at planDisney, Jessica. If you find yourself in need of further assistance, please hop aboard again, if you dare, because this elevator travels directly to the answers you need.

    -Alyssa, Hollywood Tower Hotel Bellhop
thumbnail image for Alyssa

Meet the Panelist: Alyssa, Texas

Greetings, dreamers of all ages! I'm Alyssa, a lifelong lover of all things Disney and educator of future Imagineers. My dress collection rivals that of any Disney Princess, and I can almost always be found singing a Disney song with a bow in my hair. You can find me exploring all the magic Walt Disney World Resort has to offer on adults-only getaways with my Disney-loving husband or our multigenerational family. Tomorrow is just a dream away, and I would love to help you plan your own magical vacation! Learn More About Alyssa

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