Star Wars Marketplace; Hollywood Studios; Galaxies Edge
  • On May 10, 2024
    Danielle from UT Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    We built droids at the astromech depot in Hollywood studios on May 6 2024 and now that we are home we have discovered that somewhere in our travels we are missing one of the controllers. Where can I buy I new one?

    Hi Danielle,

    Droid Depot is one of the coolest experiences at Star Wars: Galaxy's Edge. I am glad that you all were able to participate in it and make a new best friend! I am so sorry you all misplaced your droid's remote control. Nothing is worse than having a brand-new toy and being unable to play with it. Luckily, Disney World has great customer service and will work to help you replace your lost remote.

    I have misplaced and had items broken a few times on my way home from my Disney World trips and Disney's Merchandise Guest Services is a fantastic resource for help. To get in touch with their team, please call (877) 560-6477 or email and a Cast Member will be able to help you. The more information you can provide about your purchase, including having the receipt readily available, the more likely they will be to get you a new remote.

    In the meantime, go ahead and download the Droid Depot app available in the App Store. You will be able to have lots of fun playing with the enhanced features it brings to your droid and it will easily pass the time until you get a new remote! After using the app you may not even want to use the remote again.

    Happy Hunting,
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Meet the Panelist: Jenna, Tennessee

Hi! I am Jenna. I am an entrepreneur, high school teacher, and mother to 2 teenagers so there is not a single question you could ask me that I would find weird. I love traveling, dancing, reading, and anything that could be considered bougie. Walt Disney World Resort is my second home, and I can't wait to share it with you.  Learn More About Jenna

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