Teens enjoying a Dole Whip
  • On Nov 16, 2022
    Brandi from PA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    For my boyfriend and I, I bought 3 tickets and make 3 reservations. I have received confirmation emails with reservation numbers for all. But in my Disney experience app, under tickets and passes it only says 3 day ticket with no park listed or bar code.

    Welcome to planDisney, Brandi! Thanks for bringing this great question our way.

    It sounds like you're making plans to ring in the new year at Walt Disney World Resort! I'm so happy to hear that you've taken some time to download and explore the My Disney Experience app before you arrive. A little like holding a magic wand in your hand, this app will allow you to view your reservations, check wait times for attractions, and even mobile order food! With that being said, let's take a look at everything the My Disney Experience app has to offer.

    When you arrive, you'll likely be headed to one of the theme parks, so let's start there! Log into your app and tap the icon that looks like three stacked lines in the bottom right corner. Tap Tickets and Passes to view your theme park tickets. You can also tap Future Plans in order to see your theme park reservations made with the Disney Park Pass system. This is an important step to make sure you've reserved the parks you'd like to visit on each day of your trip! If you'd like to use the Disney MagicMobile service, you can tap the Disney MagicMobile tile to change your pass style, or tap the plus sign to add this pass to your Apple Wallet.

    Once you've tapped into the parks, you can use your My Disney Experience app to view park maps! Just tap the map icon, second from the left, and filter by the park you're visiting. Tap Wait Times to change the filter to Dining, Attractions, Characters, or anything you're interested in! For me, I'm often feeling a rumbly in my tumbly so I prefer that all my roads lead to snacks. I'd recommend making a stop by Sunshine Tree Terrace for a refreshing DOLE Whip! If you tap the plus sign in the bottom center of your screen, you can select Order Food to mobile order your meals and snacks from your preferred dining location.

    I hope I was able to point you in the right direction, Brandi! (And by "right direction," I mean directly towards a DOLE Whip.) If you have any other questions, please visit us again!

    You've got a friend in me!
    Michelle
thumbnail image for Michelle

Meet the Panelist: Michelle, Pennsylvania

Hiya, pal! I’m a lightsaber-wielding, Mickey waffle-loving, adventure-seeking kid at heart! My husband and our pup live in a little town near Pittsburgh that we affectionately call Main Street, U.S.A. We consider Walt Disney World Resort our second home and I’m so excited to help you add even more magic to your Disney vacation! Learn More About Michelle

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