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  • On Sep 16, 2022
    Jose from San José Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I bougth a ticket by its no link to me Disney experience what should I do ?

    ¡Hola Jose!

    Bienvenido a planDisney!  I am sorry to hear that your tickets are not showing in your My Disney Experience for your upcoming trip!  I know that can be frustrating, but there are ways to help solve this issue!  Primarily, you will need to try and link your tickets on your own. On your My Disney Experience website, click on My Plans and then Add to Plans. Then you will click on Link Reservations and Plans, and finally, click on Tickets. Here you can follow the prompts to add your ticket to your My Disney Experience Profile. 

    Jose if this doesn't seem to work, you can call Guest Services, where a Cast Member will be able to assist you to link your tickets. Keep in mind that calls made from outside of the US will incur international charges. Once they are linked, you will need to make Disney Park Pass reservations in order to enter the theme parks of your choice.

    Finally, be sure to stop by planDisney en español to ask us your Disney planning questions. We hope that you can enjoy a most magical stay at the Walt Disney World Resort!

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Meet the Panelist: Malanie, New York

Hi there! The Disney Parks have been a part of my life since I was a little girl. Introducing my children, husband, and family to all the magic that Walt Disney World can offer has led to countless moments with Mickey and Friends, Disney Vacation Club membership and fun on the high seas with Disney Cruise Lines! Our vacations are usually centered around a visit to the Most Magical Place on Earth, and I am super excited to help you plan and create magical moments for you and your families! Learn More About Malanie

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