• On May 18, 2021
    Jonathan from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hi! Bought (3) "2019 Winter Complimentary Ticket Entitlements" as part of a school auction fundraiser; single day park hoppers valid through December 17th. We plan to visit July but cannot figure how to use them to make the required reservation.

    Welcome to planDisney, Jonathan! I’m so sorry to hear you’re having issues linking your Disneyland Resort theme park tickets. Let’s see how we can figure this out.

    I have heard that there are some complimentary theme park tickets that may not be linking properly. But let me give you a few ideas, before you reach out to the resort. 

    I always try to link my vacation reservations on my home computer. Try logging into your Disney account on your computer. If you’re trying to link your tickets on your Disney app, update your app before you try again. If you still can’t get your tickets to link, reach out to Ticket Services at (714) 781-4636. A Cast Member will be happy to help you.

    When you do get your ticket issue resolved, the next step is to make a theme park reservation. I'm happy to report that the reservation calendar is now open a full 120 days in advance! This gives you time to plan your vacation a few months in advance. Just follow the instructions on this webpage, then you will be ready to enjoy your magical visit after just a few quick clicks!

    Jonathan, I hope I’ve been helpful. Please feel free to come back to see us if you have any more planning questions. It’s always our pleasure to help you! 

thumbnail image for Veronica

Meet the Panelist: Veronica, Florida

Hello from South Florida!  My name is Veronica.  I'm a wife and mother to two amazing girls.  I'm a bilingual journalist turned stay-at-home mom.  My first visit to the Walt Disney World Resort was at the ripe age of two and I've had the pleasure of visiting every year since!  Now as an adult, I plan my family's fun and memorable vacations.  As a planDisney Panelist, I look forward to helping you craft your magical experience!  Learn More About Veronica

Related Video

  • thumbnail image for Pixar Pier at Disney California Adventure Park

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please sign in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.

Or you can continue browsing without updating.