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  • On Jan 7, 2022
    Carey from AR Asked

    I have bought (2) two day one park per day tickets and the two that were going to use the tickets cannot go. Can I convert these tickets to (4) one day one park tickets to redistribute among my family that can go.

    Welcome to planDisney, Carey!  We are glad you brought your question to us.

    I'm sorry to hear that your plans have changed and you are unable to use your current tickets.

    Generally speaking, it is usually possible to upgrade tickets by adding on options and/or more days of admission, but tickets cannot be "downgraded".

    Depending on the specific type of tickets you purchased, you may be able to change the ticket start date or reassign the tickets to other Guests in your Family and Friends list through the My Disney Experience app.  Select the menu button in the lower right corner of the home screen (the three horizontal lines), then "Ticket & Passes".  Select the ticket you would like to change or reassign.  If you are not given these options, call the Existing Tickets helpline at (407) 934-7639 to speak to a Cast Member.

    Hopefully, you will be able to change the date on your tickets to another time when you can visit.  The value of an unused ticket can be applied towards the purchase of a new ticket in the future, as long as the new ticket is of greater than or equal value.

    Carey, in my experience I am not aware of a situation where 2 tickets could be split into 4 tickets.  If you would like more information about your ticket options, give the number above a call or stop in at any Guest Relations location at Walt Disney World Resort.

    Please stop by planDisney again if you have any additional questions.  We are always happy to help!

    Anne Marie
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Meet the Panelist: Anne Marie, Illinois

Hi everyone!  I'm Anne Marie from Illinois.  I love escaping our long Midwest winters with some fun in the sun at beautiful Walt Disney World Resort!  It seems our family of six is always on the go, and that is one reason why our Disney vacation memories are so special.  We get the opportunity to have fun while spending precious time together.  I enjoy helping family and friends plan their Disney vacations, and I'd love to help you plan yours too! Learn More About Anne Marie

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