• On Jun 2, 2021
    John from TX Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    We just bought our tickets but we are unable to make any reservations for parks. Is the online reservation system not working today?

    Welcome to planDisney, John!

    We did not receive a notice about any issues with the Disney Park Pass system, so your park tickets may not have linked to your Disney account. Occasionally, theme park tickets do not automagically link to your My Disney Experience account. To verify that your park tickets are linked, visit the Link Reservations and Tickets page. 

    Once your park tickets are linked, they can be found on the My Plans page of My Disney Experience. To access the My Plans page, you can sign in to your account on disneyworld.com or open the My Disney Experience app on your smartphone. After your tickets are linked and you see them on the My Plans page, you can try to make your park reservations again through the Disney Park Pass system. 

    If you continue having trouble making your park reservations, contact the Disney Reservation Center for further assistance. You can call (407) 566-4985 to speak with a Cast Member, however, please be aware that the call volume may be very high right now. A Cast Member will be more than happy to help you as soon as they can.

    John, please let the Panel know if we can assist you with any other questions before your upcoming visit to Walt Disney World Resort.

    Have a magical day!
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Meet the Panelist: Bob, North Carolina

Hey there, hi there, ho there! You're as welcome as can be! I'm Bob and I'm a husband and father of four who loves the magic of Disney. Like Mickey Mouse, I consider myself to be a friend to everyone. My family enjoys visiting Walt Disney World Resort or one of Disney's Beach Resorts annually. Helping others experience the magic of Disney is something I thoroughly enjoy. Learn More About Bob

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