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  • On Jan 9, 2020
    Aaron from WI Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    I bought tickets last year that have expired. What's the easiest way to find out if they're still good and if so, do I have to pay additional money to use them since the price went up?

    Hi Aaron!  Welcome to the Disney Parks Moms Panel. 

    Oh my gosh, your Walt Disney World visit begins today!!! I'll be happy to help you with your ticket question.

    Whether your expired tickets may still be valid will depend on what type of tickets they are.  In some cases, the value of a completely unused expired ticket may be applied to the cost of purchasing a new ticket.  A multi-day ticket that was partially used will no longer be valid.  You can bring your ticket to a theme park ticket window or Guest Relations location to inquire about the validity of your ticket.  A great place to go for ticket related questions is the Disney Ticket Center at Disney Springs.  If you have the original confirmation number from your ticket order, you might try calling the Existing Tickets helpline at 407-566-4985, or you may try sending photos of the front and back of the ticket along with purchase information to ticket.usage@disneyworld.com.

    I hope that helps!  Please let us know if you have any additional questions.  Enjoy your visit!

    Anne Marie
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Meet the Panelist: Anne Marie, Illinois

Hi everyone!  I'm Anne Marie from Illinois.  I love escaping our long Midwest winters with some fun in the sun at beautiful Walt Disney World Resort!  It seems our family of six is always on the go, and that is one reason why our Disney vacation memories are so special.  We get the opportunity to have fun while spending precious time together.  I enjoy helping family and friends plan their Disney vacations, and I'd love to help you plan yours too! Learn More About Anne Marie

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