Welcome to
planDisney, Andres! You are just a couple of weeks away from your magical vacation at the
Walt Disney World Resort! Hooray! Thanks for stopping by with your planning question!
I sometimes have issues managing my vacation elements when I use the My Disney Experience app on my smartphone. I suggest trying to make any vacation plans, including your Disney Park Pass Reservations, on a home computer. Please make sure your browser is updated and you are using Google Chrome, Mozilla Firefox, Microsoft Edge or Safari browsers to make your plans. They work the best for official Disney websites.
If you’re still unable to make your
Disney Park Pass reservations, please reach out to a Cast Member by calling +1 (407) 827-7157. You can also
send the resort an email explaining the issue and a Cast Member will get back to you.
Andres, I hope this information is helpful to you as you put those finishing touches on your upcoming visit. If you have any more planning questions, please don’t hesitate to come back to see us here or at
planDisney en Español. It’s always our pleasure to help you with all the details of your next
magical vacation!
¡Hasta pronto!
Veronica