Hi there, Janell!
Welcome to
planDisney, and thanks for asking us your question about
Disneyland Resort theme park tickets and reservations. I’m sorry to hear your trip to the Happiest Place on Earth had to be postponed, but I hope everyone in your family is feeling better and ready to reschedule a magical visit!
You should be able to make a new reservation as long as your
tickets are still valid. You can change your
theme park reservation with the
Disneyland mobile app by selecting “Park Reservations” under the “Plan Your Next Visit” heading. Choose the “Make or Modify Park Reservations” link to select a new date and the theme park you’ll be visiting (or your starting theme park if the
Park Hopper option is added to your ticket).
Please keep in mind that if you have 1-Day tickets and are having difficulty selecting the date of your choice, the most likely reason for this issue is that you need to first upgrade your ticket to another tier. Prices of 1-Day theme park tickets at the Disneyland Resort are date-based, and each date falls into one of seven tiers: Tier 0, Tier 1, Tier 2, Tier 3, Tier 4, Tier 5, or Tier 6. Again, upgrading your ticket is only necessary if you want to visit on a day that falls in a higher ticket tier than you originally purchased. For help with upgrading your ticket or to verify which tier your existing ticket is in, please feel free to call the ticket helpline at (714) 781-4636 for assistance from a Cast Member.
I hope this information helps, Janell, and that your trip is filled with many pixie-dusted moments with your family! Please
visit us again to ask any other questions you have before your adventure begins.
Wishing you magic,
Courtney