Mom And Daughter; Magic Kingdom; Cinderella's Castle; AA; Mickey Balloon
  • On Dec 25, 2013
    Cherie from WA Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I bought a shirt at Epcot as a Christmas gift, but it is too small. What is the return policy? Can I mail it somewhere and receive a credit? I have the receipt.

    Hi Cherie!

    A wonderful part of a Disney vacation is purchasing souvenirs and mementos to commemorate that special time!  Sometimes, however, those mementos may not be the perfect fit for our family and friends.  In this case, Disney Parks is willing to help guests when a return in necessary.

    Should you need to return an item or exchange an item, and a return to Walt Disney World is not in the immediate future, guests are recommended to contact Guest Services at 1-877-560-6477 or email them at,  They will be able to provide you with information on processing your return.

    Hope this helps you plan your magical vacation!
thumbnail image for Malanie

Meet the Panelist: Malanie, New York

Hi there! The Disney Parks have been a part of my life since I was a little girl. Introducing my children, husband, and family to all the magic that Walt Disney World can offer has led to countless moments with Mickey and Friends, Disney Vacation Club membership and fun on the high seas with Disney Cruise Lines! Our vacations are usually centered around a visit to the Most Magical Place on Earth, and I am super excited to help you plan and create magical moments for you and your families! Learn More About Malanie

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