Cinderella Castle 50th Day
  • On Apr 2, 2022
    Cecilia adriana from arg Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I bought passes to go to Disney and I am not able to match them with my account. I need to use them next May. Can someone help me please?

    Hi Cecilia Adriana and welcome to planDisney! I’m so happy to see that you will be enjoying a magical vacation at the Walt Disney World Resort next month! Thanks for sending us your planning question.

    I sometimes have issues linking my vacation elements when I use the My Disney Experience app on my smartphone. I suggest using this link to add your theme park tickets to your account. I really like it, because I can use it to link my tickets, Disney Resort Collection hotel information and even dining reservations by following the easy instructions on each section. 

    If you have more than one My Disney Experience account, you may want to check on the other accounts that you could be linked to. If have booked your vacation with a travel agent in Argentina, it could be helpful to reach out to them so they can help add your vacation information to your My Disney Experience account. 

    Cecilia Adriana, if you’re still unable to link your tickets to your account to make your Disney Park Pass reservations, please reach out to a Cast Member by calling (011) 5354-8119. You can also send the resort an email explaining the issue and a Cast Member will get back to you. 

    I hope this information is helpful to you as you put those finishing touches on your upcoming visit. If you have any more planning questions, please don’t hesitate to come back to see us here or at planDisney en Español. It’s always our pleasure to help you with all the details of your next magical visit!

    ¡Hasta pronto!

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Meet the Panelist: Veronica, Florida

Hello from South Florida!  My name is Veronica.  I'm a wife and mother to two amazing girls.  I'm a bilingual journalist turned stay-at-home mom.  My first visit to the Walt Disney World Resort was at the ripe age of two and I've had the pleasure of visiting every year since!  Now as an adult, I plan my family's fun and memorable vacations.  As a planDisney Panelist, I look forward to helping you craft your magical experience!  Learn More About Veronica

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