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  • On Nov 16, 2022
    Makenna from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I had bought a one day ticket because magic passes weren’t available. As soon as magic key passes became available again I bought one in full. Could I get use my one day ticket towards my magic key? If not can I get a refund or Disney gift card?

    Makenna, welcome! And congratulations on the purchase of your new Magic Key!

    As a Magic Key holder myself, you are in for a year full of Disney magic. Not only does having a Magic Key mean that you will get to enjoy the Happiest Place on Earth multiple times throughout the year, but you will also have access to Magic Key holder exclusive perks such as access to the Magic Key Terrace in Disney California Adventure Park. To stay updated on new perks, I recommend you follow Disney’s official Magic Key holder accounts on social media sites.

    Concerning your question, Disneyland Resort tickets are non-refundable and non-transferable. You may consider using your ticket after your Magic Key expires. Or, if your ticket expires before your Magic Key, once the ticket expires, you will have the option to use the value of your ticket toward the purchase of a new ticket or pass.

    Enjoy your magical year as a Magic Key holder, and please come back to the panel with any other questions you may have.

    Best wishes,
    Lola
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Meet the Panelist: Lola, California

To all who come to planDisney, welcome! I'm Lola, a Disney-obsessed mom of one from sunny California. Having grown up just a short drive from Sleeping Beauty Castle, Disneyland Resort quickly became my home-away-from-home. My favorite thing about Disneyland Resort is that it is the perfect playground for people of ALL ages. I am honored to help you, your family and your friends plan a magical experience at Disneyland Resort! Learn More About Lola

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