Hello there, Matthew, and welcome to planDisney!
Thanks for coming to us with your question and I see that your visit to the Disneyland Resort is coming up quickly! I want to ensure that you have a hassle free trip, so let's try to figure this out.
The special
3-Day Disneyland Ticket Offer is a wonderful deal and is open to all Guests, making it a fantastic bargain! I'm sorry to hear that you inadvertently purchased the wrong tickets. If the tickets are unused, then Disney will often allow you to pay the difference in price to upgrade them to a more expensive ticket. I would recommend that you call and speak to a Cast Member as soon as possible at the
Tickets phone line or use the embedded Chat feature. That's because you're going to need park reservations for your visit and the dates are coming up quickly. At the time of this writing, reservations for both Parks are still available for your date and I don't want you to take any chances.
I can't guarantee that they'll allow you to upgrade your tickets, but it never hurts to ask. If it isn't possible and you have to purchase a new set, your old tickets aren't refundable but they'll never lose their value. The
eTicket Terms and Conditions state that the cost of wholly unused, expired tickets may be applied towards the purchase of new tickets of equal or greater value.
Halloween Time at the Disneyland Resort just started, so I hope you're ready for pumpkin spice and seeing the characters in cute festive costumes! I love this time of year especially because of all the
yummy foods that they bring out for the season!
Matthew, I wish you the best as you prepare for your visit and I hope you have a wonderful visit to the Happiest Place on Earth! Please write back to us again if you need anything else. We're always happy to help.
Wishing You a Great, Big, Beautiful Tomorrow!
-Al