Disney 100 Characters; mother, father, daughters; Donald Duck, Pluto, goofy
  • On Jan 2, 2025
    Jacqueline from TX Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    We bought memory maker and are halfway through our trip with zero photos. We never activated it. I’m sure there are no refunds, but could we save this for another trip this year?

    Hey there, Jacqueline. As Cinderella says to one of her favorite friends (who shares your name), "We ladies must help one another." I'm so glad you came to planDisney with this question. Now, I will have thoughts of this movie drifting through my head today. Thank you!

    Memory Maker is activated once you select a photo from your Photo Gallery on the My Disney Experience app or online to download. As you guessed, the purchase page for PhotoPass products says they are non-refundable. All is not lost. If you do not activate this trip, you can save it for your next vacation at the Most Magical Place on Earth.

    To make the most of Memory Maker when you head back to Walt Disney World Resort, take a look at the Magic Shot options available at each theme park. If you have pictures made by Photo Pass photographers (the Cast Members in the bright green shirts), ask about adding a Magic Shot. They may direct your group to make surprise faces, point at something in the distance, or hold out your hands in a certain way. You'll have to check your Photo Gallery later to see the magic that awaits.

    Tiny World Magic Shots are so fun! And the Super Zoom videos are spectacular views of your family and friends with iconic landmarks at each park. It's like an amplified "I was there!" story. You can ask Cast Members where to find these photo locations. 

    This past December, we went with friends to Walt Disney World and asked a photographer to help recreate a Magic Shot we had from when our kids were little Mouseketeers. We now have photos of Mickey balloons trying to carry them away when they were little and again as teens. Pure Disney magic! It is a perfect celebration of our lifetime of friendship and Disney memories.

    Jacqueline, I hope the rest of your trip is practically perfect in every way and that your next trip has many picture-perfect moments. If we can help with any questions for this trip or the next, please come see us again at planDisney. We're happy to help one another.

    I'll close with one of my favorite mantras: Have Courage and be Kind!
    Jana
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Meet the Panelist: Jana, Georgia

Hi, everyone! I’m Jana, a Disney-loving wife and mom from Atlanta. My boys (my husband and sons) are the greatest joys in my life. We have so many magical memories from our vacations at Walt Disney World Resort and aboard Disney Cruise Line. I welcome the chance to share my knowledge and advice in helping you plan your visit to the Most Magical Place on Earth. Learn More About Jana

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