Hey there, Terry!
It sounds like you and I have a few things in common. I love the new
EPCOT International Food & Wine Festival merchandise (the logo Sweatshirt is fabulous, but the
Passholder-exclusive tote is practically screaming my name), and I love a good shopping trip! Let's chat through the
merchandise return policy so your festival fit is ready for your next visit.
Since you purchased was made at
Creations Shop, a Walt Disney World Resort-owned-and-operated retail location, and your item is new with tags attached, you have a 30 day window to make your return/exchange. You can access your receipt in the
My Disney Experience app by clicking the feature menu (☰) and then the tile for "Merchandise Checkout." Once on that page, scroll down and click the link to "Check Purchase History." My app pulled up
Merchandise Mobile Checkout transactions as far back as June 2004, so your recent purchase should be easy to find.
I recommend heading back to Creations for the largest selection of festival merchandise. While I can't guarantee they'll have your new size on hand, Cast Members can assist in locating options at another
EPCOT location or provide a refund in accordance with the return policy. While you're there, you may as well enjoy a few more bites and beverages. Check out the
Disney Eats Foodie Guide to create your dining game plan.
If you don't have an Annual Pass or other theme park admission, you should be able to return your item at Disney Springs or a resort gift shop. You can also
e-mail merchandise.guest.services@disneyparks.com for further exchange support.
I hope this helped, Terry! Please come back and see us again with more questions.
Magic and memories,
Amy