Welcome to
planDisney, Kansas. Thanks so much for visiting us with your question.
I totally understand where you’re coming from and I thank you for the very important work you have been doing. There is definitely a solution to this
theme park ticket dilemma and I’m happy to help you.
Your time is valuable, so to bypass having to call the resort, I suggest emailing WDW Guest Services- Ticket Usage at
ticket.usage@DisneyWorld.com.
-Make sure to include a copy of the front and back of your tickets (if you don’t have a hard copy of your tickets, no problem. Just include the confirmation numbers you received in an email when you purchased the tickets.)
-Include your name
-daytime telephone number where you can be reached
-where and when the ticket was purchased
-purchaser’s name
-form of payment used
Explain your situation in the email and within a few days, a Cast Member will reach out to you. It’s very likely the expiration dates for unused tickets will be extended.
Kansas, when you are ready to plan your next
magical vacation, don’t hesitate to come back to see us. It would be our pleasure to help you with all the details of your next visit. In the meantime, you can view some of the planDisney family's favorite planning tips in our
Panel Extras.
I hope I’ve been helpful. Thanks again for stopping by to see us!
Veronica