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  • On Feb 19, 2019
    Frank Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hi There, I have bought my Disney Tickets 2 days ago. I would like to link them in my account, but it isn't working....I get always an error message...what should I do?

    Hi Frank,
    So glad you could join us here at the Disney Parks Moms Panel with your question! I think we'll get you tidied up in no time at all...in just a snap!

    First, if you're using the mobile site to link your tickets with your My Disney Experience account, know that sometimes, I think the chimney sweeps leave a bit of soot in there and it just doesn't work quite properly.  I find that when I use the desktop site, those pesky fellas dance on out of there and I have better luck.  So perhaps try logging in to the desktop site, then see if you can link your park tickets to your My Disney Experience account.  If this task you undertake is not a piece of cake, then I'd suggest giving a quick call to the wonderful Cast Members at My Disney Experience.  They will make the process easier than a spoonful of sugar and will link your tickets for you.

    I hope you and your family have a vacation that is practically perfect in every way!

    Best Wishes,
    Amy S.
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Meet the Panelist: Amy, Florida

I’ve grown up in Central Florida and have been visiting Disney Parks for over 30 years. Now that I’m a mom myself of a blended family with four kids, I love sharing Disney’s year-round special events with my family. Some of our favorite events are the Flower and Garden Festival, Epcot's International Food and Wine Festival and Mickey’s Not So Scary Halloween Party. Let me help you plan something extraordinary for your next Disney Parks vacation! Learn More About Amy

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