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  • On Jul 8, 2023
    John from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hello, I bought Disney tickets almost 2 months ago. At the time Disney was not offering "SoCal Resident Tickets" for my selected dates. I was wondering If it was possible to exchange tickets and get the difference in store credit or similar?

    Hi there, John!

    Welcome to planDisney! We appreciate that you came by with your question. Your trip to the Disneyland Resort is almost here! I hope that you have some exciting plans in store for your visit! There are so many awesome things happening this year and more coming down the line. The Disney100 Celebration is going on all throughout this year as well!

    As per the eTicket Terms and Conditions, tickets are nonrefundable, nontransferable and cannot be redeemed for cash. Ticket upgrades are usually handled by the Main Entrance Ticket Booth in the Esplanade where you may use the cost of your ticket to purchase another ticket of higher value, but I'm afraid that ticket exchanges for credit are usually not allowed. If you do decide to take advantage of the special California Resident Ticket Offer, you have options with your original ticket. Even if the ticket is expired, you may apply the cost of the wholly unused ticket towards the purchase of another ticket of equal or higher value in the future. 

    I'm sorry if that's not the news you were hoping to hear. Nevertheless, you're going to have a fantastic time at the Happiest Place on Earth! If you're a Marvel fan, be sure to make your way to the Hyperion Theater in Disney California Adventure to try and catch the limited run of "Rogers: The Musical" before it goes away on August 31! And while you're over at Disneyland Park, head on over to the Haunted Mansion to celebrate the release of the theatrical film on July 28! 

    John, thank you again for stopping by and I hope you have a magical visit to the Disneyland Resort! If you need anything else from us at planDisney, feel free to write again anytime!

    “So hurry back, we would like your company.”
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Meet the Panelist: Al, California

Ahoy there from the heart of Steinbeck Country in central California! I've been visiting the Disneyland Resort since childhood and fell in love with the sense of absolute immersion that the Imagineers have achieved. My favorite attraction is Pirates of the Caribbean because where else can you go from a California day to an evening boat ride in the bayou with "salty old pirates"? I'm a veterinarian and an all-around Disney geek and enthusiast. I'd love to help you plan your next Disneyland trip! Learn More About Al

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