Shopping for Hats; tigger; pooh bear; bucket hat; ears
  • On Jan 29, 2024
    Nicole from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I just bought a Disney Gift Card for CA AL tix. It said it could be used for theme park tix. However, when I try and enter the correct # (I've triple checked) it says "Enter a Valid Number."

    Hi there, Nicole. 

    Welcome to planDisney and we appreciate you coming by with your question! It sounds like you're trying to prepare for a fun filled trip to the Disneyland Resort and I'm sorry that you aren't able to get your Disney Gift Cards to work. Let's see if we can troubleshoot this issue for you.

    As you stated, you are indeed able to use a Disney Gift Card to purchase Theme Park Tickets. During the Checkout process, there is an option to click on "Use a Disney Gift Card" as a payment option. You will need to enter the Account # and EAN of the gift card, one of which will need to be revealed by scratching off the hidden portion of a physical card. Double to check make sure that you are entering the correct numbers in the text fields. 

    Using disneygiftcard.com, you could check to make sure that there is a positive balance on the card. This site will allow you to register multiple Disney Gift Cards and even consolidate your balance into one card (up to $1000). It is not a mobile wallet, however, so please do not treat it as such. You will still need to keep your physical gift cards in order to use them.

    If you are still having issues using your gift card, I would recommend contacting a Cast Member through the Disney Gift Card Help page. They'll hopefully be able to help you iron out the issues with your card.

    When you are able to purchase your Theme Park Ticket, use this handy 2024 Disneyland Resort Events Calendar to help you plan your trip! As you can see, there's a lot happening at the Happiest Place on Earth this year and we've got a lot of exciting things just around the horizon! I'm particularly excited for all the updates coming to the Haunted Mansion later this year. 

    Nicole, I hope that this was helpful and that you're able to figure out how to use that gift card! I know what it's like to have a gift card burning a hole in my pocket. Scrooge McDuck I am not! Anyway, please feel free to come on back again if you have any further questions. You're always welcome at planDisney!

    Wishing You a Great, Big, Beautiful Tomorrow!
    -Al

     
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Meet the Panelist: Al, California

Ahoy there from the heart of Steinbeck Country in central California! I've been visiting the Disneyland Resort since childhood and fell in love with the sense of absolute immersion that the Imagineers have achieved. My favorite attraction is Pirates of the Caribbean because where else can you go from a California day to an evening boat ride in the bayou with "salty old pirates"? I'm a veterinarian and an all-around Disney geek and enthusiast. I'd love to help you plan your next Disneyland trip! Learn More About Al

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