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  • On Oct 15, 2019
    Brian from MS Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    I bought 3 day park tickets through the Disney website (not staying at a Disney resort). Now we may have to change the vacation dates due to a family situation. How far back can I push the ticket dates back?

    Hi, Brian! Welcome back to the Disney Parks Moms Panel.

    With Walt Disney World Resort’s new date-based ticket pricing system, the amount you paid for your three-day Theme Park tickets was dependent upon the dates you plan to visit. You may change those dates up until the start date for your current ticket, but you may have to pay the difference if the new dates are at a higher rate. If your new dates are at a lower rate, there will not be a refund for the difference.

    If your tickets have not yet been activated, you should be able to modify their start date in your My Disney Experience account. Once you’re logged into your account, go to “Tickets and Passes.” Here you should see all of the tickets currently connected to your account. Tap on the ones you wish to modify in order to change the start date.  You should also be able to do this with your My Disney Experience mobile app.

    Should you run into trouble, simply reach out to a Cast Member at the “Existing Tickets” helpline and they’ll get you squared away.

    Good luck, Brian! Please let us know if there’s anything else we can do to help you plan your next visit to The Most Magical Place on Earth.

    Amy
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Meet the Panelist: Amy, South Carolina

Hiya, pals! I'm Amy from South Carolina. I'm married to my Disney-loving best friend, and together we've raised two princes and a princess. Whether I'm teaching my high school journalism students, planning Disney Bounding outfits with my daughter, or researching which new adventures we'll encounter on our next Walt Disney World Resort vacation, I find a way to incorporate a little Disney magic into everything I do. I look forward to helping you discover the magic, too!  Learn More About Amy

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