We bought a 4-day Hopper ticket for our grandson and were only able to use it for one day before it expired. He had a medical condition that cut our trip short. What options do we have with the unused portion of his ticket?

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Answer 1

Welcome, Sean, to planDisney!

I am sorry to hear that your plans to visit Disneyland Resort were unexpectedly interrupted. I hope your grandson is feeling better and had a fast recovery.

Once your party has redeemed one or more days of a multi-day ticket, any remaining days that go unused are typically ineligible for a refund or credit; however, I always find it wise to speak on the phone with Guest Services to verify what options may be available to accommodate canceled plans.

When you are able to return to Disneyland Resort in the future, there will be many new experiences to enjoy. One of my favorite new additions to the resort is the WEBSLINGERS: A Spider-man Adventure attraction in Disney California Adventure Park. I'm sure you and your grandson will have so much fun stepping into the shoes of Spider-man and shooting webs to save the day.

Best of luck, and I hope you and your family have a wonderful day!

We bought a 4-day Hopper ticket for our grandson and were only able to use it for one day before it expired. He had a medical condition that cut our trip short. What options do we have with the unused portion of his ticket?

Meet the Panelist: Lola, California

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We bought a 4-day Hopper ticket for our grandson and were only able to use it for one day before it expired. He had a medical condition that cut our trip short. What options do we have with the unused portion of his ticket?”

Meet the Panelist: Lola, California

Related Links

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please sign in now if you have not already done so.

Ask planDisney

Discover the magic of a Disney Parks family vacation from one of our knowledgeable online panelists.

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We bought a 4-day Hopper ticket for our grandson and were only able to use it for one day before it expired. He had a medical condition that cut our trip short. What options do we have with the unused portion of his ticket?