• On Oct 17, 2021
    Amanda from NJ Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    We bought a darth vader legacy saber and it doesn't light up fully. It stops about 6 inches before the end of the blade. How do we fix it? Or is there a way to get it replaced? We don't live in Florida.

    Bright Suns, Amanda!

    I am so glad to hEAR about your journey traveling to Star Wars: Galaxy’s Edge. It is truly out of this world, and I do hope you had an incredible visit! While you were there, I do hope you were able to experience the Milk Stand to decide whether you prefer blue milk or green! 

    Amanda, if you purchased your lightsaber inside Disney's Hollywood Studios, you can inquire about exchanging or returning your item. To do this, please call Merchandise Guest Services at 1-877-560-6477 or email merchandise.Guest.Services@DisneyParks.com. Please be sure to have your receipt so you can provide all the information needed, such as item number, cost, and transaction number. Provide as much detail as possible, especially when emailing, along with pictures if you can. A Cast Member will get back to you as soon as possible.

    Til the Spire, Amanda!

    Aena
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Meet the Panelist: Aena, Texas

Hi friends! Consider me your own Fairy Godmother, full of helpful tips to make your Walt Disney World Resort vacation magical. I'm Aena, wife to my Prince Charming, mom to future Imagineers, and forever a kid at heart. I call Walt Disney World...I mean, Texas home, and spend my time singing Disney tunes. One of my favorite things to do is to stay on property and explore everything the resorts have to offer. I'd love to help you find the best Instagram-worthy spots for your Walt Disney World Resort vacation! Learn More About Aena

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