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  • On Jul 23, 2011
    Kimberly from TX Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I just bought Annual Passes and I am trying to set up my online account. I want to add a pass, but I cannot figure out what the code is on the back of the pass. I want to see the discounts that are available to passholders. Can you help with this?

    Hi Kimberly! I feel your pain -- I had the same problem trying to log on the Passholder section of the Disney World website and I finally had to call Technical Support. I have Pass Type 1, and here is what worked to allow me to access the Passholder site: Find the appropriate three-letter code, then type in the numbers following it, then type the date, and in the last box type the numbers that appear after "TKT." (It's confusing because it looks like you have to type several numbers in the last box, but I only had two numbers after TKT.) Now here's the crucial part: Do not type the number(s) that appear after "TRAN."

    I hope this information helps you, but if you're still having trouble, call Technical Support at 407-939-7765, and the castmember can help you troubleshoot.

    Please don't hesitate to visit me again at the Moms Panel if you have more questions! I'd love to help! 
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Meet the Panelist: Amanda, North Carolina

I'm a busy mom of two from North Carolina who loves to find ways to stretch a Disney Dollar so that I can enjoy the luxury of Disney's deluxe resorts and fine dining. Learn More About Amanda

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