resort polynesian castle monorail
  • On Sep 30, 2024
    Carrie from OH Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I am booking a resort only reservation. I have two rooms, four in room one and three in room two. What happens if one person in our party has to cancel last minute? Can I just remove their name from the reservation?

    Hi Carrie,

    Welcome to planDisney! It sounds like you have a magical group trip planned at Disney World. We always try to stay at a Disney Resort hotel when visiting the theme parks, because you experience the immersive magic of Disney 24/7.

    If the members of your travel party happen to change before you arrive, you can easily update them online in your My Disney account. To update your reservation, log in and look for the heading "My Plans." The person who made the initial reservation will need to be the one to make any changes since they are the guarantor of the reservation. After clicking on "My Plans," you will see the option to "Modify Reservation." Once you select to modify your reservation, you can change which guests will be staying in your room or remove guests who will no longer be able to travel with you. 

    If you do not see the option to "Modify Reservation," you can call Disney Resort Hotel Reservations and have them assist you in the fix. For a super last-minute change, you can also stop by the front desk when you check in and they will be able to modify the guests staying at the Disney Resort hotel with you. 

    There are so many wonderful benefits you get access to while staying at a Disney Resort hotel. One of my favorites is the access to Disney transportation that will take you wherever your heart desires as long as it is within Disney property. Don't forget to take full advantage of all the different modes of travel while at Disney World, because some are a ride all on their own! Nothing is better than arriving at Disney World and not worrying about driving for your whole trip.

    Happy Planning,
    Jenna
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Meet the Panelist: Jenna, Tennessee

Hi! I am Jenna. I am an entrepreneur, high school teacher, and mother to 2 teenagers so there is not a single question you could ask me that I would find weird. I love traveling, dancing, reading, and anything that could be considered bougie. Walt Disney World Resort is my second home, and I can't wait to share it with you.  Learn More About Jenna

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