• On Jun 22, 2020
    Lynsey from West Midlands Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hi, I have a booking for Port Orleans Riverside for 7th August 2020 for 3 weeks but they haven’t confirmed if they are opening. What will happen to our booking? Will we be transferred to another hotel? Thanks

    ChEARs Lynsey,

    Thanks for crossing the pond to us at the Disney Parks Moms Panel. Life has thrown a bit of a "Stitch" in our plans, hasn't it?? But, I'm so glad that we are moving closer to our whole new world at the Walt Disney World Resort!

    My husband is Scottish, and all of his family live in the U.K. When they come to visit us (let's be honest, they really come to visit Walt Disney World!), they book vacations that are very similar to yours. We usually get them for 3-4 weeks at a time; they love the heat,  we love seeing our family for an extended period! But it looks like you are about to be one of our pixie-dusted Guests who get are going to have a magical transformation with their hotel stay. Since you are visiting us after July 10th, you can request modification assistance now if you booked through Disney directly. If you booked through a 3rd party, you would need to contact your travel professional.

    Disney's Port Orleans Resort - Riverside is currently not slated to open, but the situation is monitored continuously, and that could change. That being said, you should receive an email soon regarding your upcoming stay. The email will contain a link where you can review your options regarding your reservation. Among the options is to modify your booking if your hotel is closed during your scheduled visit. Once you choose that option, Disney will validate your selection (verify your reservation, and verify that your reserved Resort is closed), and provide the next steps.

    Lynsey, even though you may not have the chance to sample the beignets at the Resort (my favorite Disney snack!), I am sure that your stay will be magical regardless of which Resort you end up at!

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Meet the Panelist: Rayna, Florida

Hi y'all! I'm Rayna: wife, mom, anesthesiologist, and long-time Disney enthusiast. I've lived all over the country, but these days life has my family of seven in Florida. We're fantastically close to the most magical place on earth, and as Annual Passholders and Disney Vacation Club members we couldn't be happier about it. We've visited almost every Disney Vacation Club resort, so I'm thrilled to be here doing what I do best: Helping plan magical vacations. Learn More About Rayna

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