• On Aug 4, 2020
    Linda Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Booking made in UK via TUI for me +5 family members all under 1 booking ref. On MyDisney 4 names appear at top of page under family & friends plans managed by me. 2 names are at bottom of screen saying plans not mnaged by me. How do I rectify

    Welcome to the Disney Parks Moms Panel, Linda! I'm so happy you stopped by. 

    Linda, it sounds like you have a fabulous family vacation planned with your loved ones. For me, nothing really brings out the magic in a Walt Disney World Resort vacation like making memories with my loved ones. As you know, planning for a group can take a little finesse, but it sounds like you have everything well at hand by linking up your group in your My Disney Experience account. 

    Linda, do any members of your group have their own My Disney Experience accounts? If so, it will not show that you are managing their plans, and you will need to invite them to connect with you. 

    To do this, simply go to your "Friends and Family" list, click "Add a Guest" and then select "I'll enter their name and age". Once you input the required information for that party member, you can invite the guest to connect. If this does not work, or if your party members do not have a My Disney Experience account, you will need to call 0800 16 90 749 and the friendly Cast Member will be able to manually link your accounts so that you may manage their plans. 

    I hope that this helped, Linda. Please come back here to the Disney Parks Moms Panel if we can help as you plan your magical holiday! 

    See you real soon! 

    Sarah B. 
thumbnail image for Sarah

Meet the Panelist: Sarah, Georgia

Hi There! I’m Sarah from Atlanta, GA. Together, my Disney-loving husband and I have two amazing kids and love nothing more than running away to the Walt Disney World Resort every chance that we get. When we are not wandering around the resorts, we love to indulge our sweet tooth with all the snacks we can find. I am passionate about making sure the magic reaches kids of all ages, from the smallest to the biggest, because we are all kids at Walt Disney World! Learn More About Sarah

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please log in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.

Or you can continue browsing without updating.