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  • On Aug 21, 2024
    Maria from Derry Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hi there. I have booked with Walt Disney travel company hotel and tickets package to Walt Disney world, but no flights. Should I be receiving any documents prior to check in?

    Hi Maria!
    Welcome to planDisney.

    It's always a pleasure to assist my fellow guests from the UK, and this is a great question!

    When booking direct with the Walt Disney Travel Company, for all packages that include park tickets, and a hotel stay for a minimum of 5 nights, you will receive an extra sprinkling of pixie dust with your reservation, including Magical Extras

    Magical Extras are subject to change, but will include exclusive discounts on dining, merchandise and activities at Walt Disney World, covering a wide range of locations.  You might also receive a discount code for an online order at the disneystore.co.uk.

    The Little Big Book of Vouchers would normally be sent out with any travel documents, around two weeks before your departure date.  This may be in digital form, for you to print out at home.  As your arrival date is very soon (yay!!), I would call The Walt Disney Travel Company on freephone UK number: 0800 169 0730 to ask if you should have received anything by now - have your booking reference handy when you call.  

    If you were eligible to receive a Disney Gift Card as part of a promotional offer, you should receive a voucher for that (for you to exchange for your Gift Card at World of Disney at Disney Springs).  Also, if the Dining & Merchandise Credit was part of your package, this will be emailed to you once you have checked in to your Disney Resort hotel.  You can download that to your phone, and will just need to show the bar code to the Cast Member at point of purchase.

    The Little Big Book of Magic is no longer mailed out to guests, but can be viewed online here!

    If you have purchased a copy of 'Birnbaum's Walt Disney World' - the official vacation guide - you'll find several pages of useful coupons at the back! This book can often be found for sale in the hotel gift shops across the Resort.

    Please come back and visit us if you have any further questions, and you can send me a direct question if you wish.  Have a magical holiday at Walt Disney World!

    Sue
thumbnail image for Sue

Meet the Panelist: Sue, United Kingdom

Hi, I'm Sue from England, and am very proud to be a member of planDisney since 2012.  Walt Disney World is my happy place, and I look forward to answering your questions when you are planning your magical vacation at Walt Disney World Resort. Learn More About Sue

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