Christmas on Main Street
  • On Dec 12, 2024
    Elaine from CT Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I booked a vacation package directly through Disney including tickets and Doubletree Suites by Hilton Orlando -about a month ago and I have not received my etickets in my Disney experience. When will I get them?

    Hi Elaine,

    The countdown to your magical vacation is almost over! With your trip to Walt Disney World just around the corner, I know how thrilling it is to be in the final prep stages. I also love taking a last-minute sweep through all my plans to make sure everything is perfectly in place so I can jump straight into the holiday magic as soon as I arrive.

    If you’re having trouble locating your theme park tickets, don’t worry; there are a few simple steps to get everything connected to your My Disney Experience app. There are a few quick steps that will hopefully bring the magic all together.

    Step 1: Make sure your Disney Vacation Package is fully linked to your My Disney Experience account. Start by logging into your account and clicking on the My Disney Experience tab at the top right corner. From the drop-down list, select "My Plans" to view your existing reservations.

    Step 2: If your plans aren’t showing up, click "Add More Plans" and choose "Link Reservations". Here, you’ll see a space to enter your Disney Vacation Package confirmation number. Once everything is linked, you’ll see your theme park tickets, Resort hotel reservations, and all the other magical details of your package appear like holiday gifts under the tree!

    If you’re still having trouble getting everything linked or can’t locate your confirmation number, don’t fret! The quickest way to resolve this is to reach out to Disney’s Existing Tickets team. The Cast Members are helpful and will work their magic to ensure your tickets are connected seamlessly so you can focus on enjoying every twinkling moment of your vacation.

    With everything in place, you’ll be ready to unwrap all the holiday wonder Disney has to offer! One of my favorite events of the season is EPCOT's International Festival of the Holidays. This engaging festival takes you on a journey through how the holidays are celebrated all over the world with decadent food, fabulous storytellers, and the Candlelight Processional! Here’s to a magical, merry, and stress-free adventure.

    Happy Planning,
    Jenna
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Meet the Panelist: Jenna, Tennessee

Hi! I am Jenna. I am an entrepreneur, high school teacher, and mother to 2 teenagers so there is not a single question you could ask me that I would find weird. I love traveling, dancing, reading, and anything that could be considered bougie. Walt Disney World Resort is my second home, and I can't wait to share it with you.  Learn More About Jenna

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