• On Apr 24, 2014
    Katie from SK Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    When I booked out trip with a DW cast member over the phone, he asked if I wanted to add memory maker to the trip. I said yes but I can't see any details about it on My Disney Experience. How do I know I have memory maker?

    Hi Katie,

    Memory Maker is a great way for guests to capture all the magic of a Walt Disney World vacation with the help of Disney's PhotoPass photographers. You can also capture the magic on attractions as well.

    When you purchased your Memory Maker, you should have received a confirmation email confirming your purchase. This will have a confirmation number. You should have also received your Memory Maker card. Check your junk email to see if you received an email from Disney which confirms this purchase.

    If you do not have this, contact Disney and ask to confirm the purchase.

    Wishing you a magical vacation!
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Meet the Panelist: Beth, New York

My name is Beth C. and I love Disney. Since I can remember Disney has been a part of my life including my first movie in the theater – "The Aristocats." Learn More About Beth

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