• On Jun 25, 2023
    Denise from ON Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    We have booked transportation from the Gatwick hotel to Southampton. How and when will we know when, what time we will get picked up to go to the cruise port?

    Ahoy Denise!

    Thanks for sailing by with this question. I'd be happy to help!

    I've had my eye on the itineraries departing from Southampton for a few years now, but the timing never quite seems to work out for my family's schedule. I'm excited you'll get to experience one later this year. I believe you'll be sailing on Disney Dream, which my family has enjoyed twice before. We love the ship, particularly the entertainment and adult-exclusive dining options, so I think you'll be impressed!

    I reached out to a Cast Member for more details on your inquiry, since I have only personally used Ground Transportation to Port Canaveral. If you've booked your pre-cruise hotel through Disney Cruise Line to the Southampton Port Terminal, you'll receive a welcome letter with transportation details once you've arrived and checked in at your hotel. I'm assuming you'll be staying at The Hilton London Gatwick Hotel which is linked by a covered walkway to London Gatwick International Airport. Once you've been picked up, your travel time to the Southampton Port will be approximately 1 hour and 45 minutes, subject to traffic conditions. You are also welcome to call and speak with a Cast Member at (800) 951-3532 regarding your Ground Transportation should you have any additional questions or concerns. 

    You'll be able to complete your Online Check-In 30 days prior to sailing, so be sure to have all your citizenship documentation handy and a photo of each member of your travel party ready to upload online or via the Disney Cruise Line Navigator App. I always seem to forget about the photos until it's time to upload them so I'd suggest choosing one for each guest in advance, so you are prepared when it's time to check in.

    Denise, if we can be of further assistance please sail right back to us with additional questions. We're always all hands on deck here at planDisney.

    "Sea" you real soon,
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Meet the Panelist: Amy, North Carolina

Hi, I'm Amy- a proud wife, mom, and Disney adult. I'm a natural planner with a flair for the creative, always looking for ways to add a little magical sparkle to our family's day-to-day happenings and once-in-a lifetime moments. You'll find me and my crew visiting the parks from rope drop to close and packing in as much magic as possible to each day of our Walt Disney World Resort vacation. From dining to photo spots and all the details in between, you've got a friend in me! Learn More About Amy

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