Family on dock at Yacht and Beach
  • On May 12, 2022
    Mhairi from Uk Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hi. I’ve booked tickets and hotel (Waldorf Astoria) direct with Disney but I can’t link my booking on the app. Do I need to pay in full or can I link when I’ve only paid the deposit? Thanks

    Welcome to planDisney, Mhairi! You are going to have an incredible summer vacation at the Walt Disney World Resort! I’m happy to help!

    You may find that all of the features on the My Disney Experience App may not work 100% of the time when you try to use it outside of the United States. Please don’t worry, there’s an easy fix! Just log on to your My Disney Experience account on a computer or on a webpage on your smartphone. On the very top of the page, you will find options to link your Disney Resort Collection hotel reservations, theme park tickets, theme park reservations and even dining reservations to your account.

    (When linking your reservation, make sure to remove all special characters and dashes. If you still are unable to link your reservations, contact your travel provider and ask them to provide you with your hotel confirmation number.)

    All of the components of your vacation that you link to your My Disney Experience account will show up on the app when you’re back in the United States. I also like to update my app right before my vacation to make sure I can manage my plans easily during my family’s adventures at the theme parks. 

    Mhairi, thanks for sending us your question. Remember that you can always come back to see us if you have any more questions. You can also follow us on Instagram for more planning advice. 

    Have a magical visit!

    Veronica 
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Meet the Panelist: Veronica, Florida

Hello from South Florida!  My name is Veronica.  I'm a wife and mother to two amazing girls.  I'm a bilingual journalist turned stay-at-home mom.  My first visit to the Walt Disney World Resort was at the ripe age of two and I've had the pleasure of visiting every year since!  Now as an adult, I plan my family's fun and memorable vacations.  As a planDisney Panelist, I look forward to helping you craft your magical experience!  Learn More About Veronica

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