• On Mar 19, 2019
    Heather from MI Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hello! I’ve booked a three day trip through Costco for a good neighbor hotel. I know it says travel information will be at the hotel, but we want the tickets to head to Disneyland park before check in. Can I get e tickets to use before check in? Thanks!

    Hi Heather!

    Thank you for bringing your question to the Disney Parks Moms Panel. I have also booked trips with Costco in the past and had the same concerns arise!

    During the trip I booked, I also stayed at a Good Neighbor Hotel and had a wondEARful experience! While rooms at most hotels are not available until later in the afternoon, you can actually check in at any point in time during the day, they just may not be able to provide your room number or keys quite yet. For your tickets, they are delivered to your hotel in the wee hours the day of check in. This means that unfortunately you are unable to pick them up early and at the time I traveled, I spoke with an agent and they were unable to mail tickets early or send anything electronically. I would recommend just swinging by quickly, picking up your packet from the front desk and heading straight to the Happiest Place on Earth! You are certainly welcome to contact a Costco agent to see if anything has changed in their process, but on my personal experience, you must stop by the hotel first.

    Please come back if we can help in any other way!

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Meet the Panelist: Lindsey, Illinois

My name is Lindsey and I'm a wife, mommy, engineer and self-proclaimed "Disnerd!" I've always loved Disney and the joy it brings to so many people. I've been to Disney more times than I can count, but I found an even greater passion for all things Disney after discovering runDisney events. There is no better motivation to train for a race than a trip to the most magical place on earth! Learn More About Lindsey

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