Giraffes at Disney's Animal Kingdom Lodge
  • On Sep 17, 2023
    Stephanie from MS Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    When I booked my room at Animal Kingdom, I did not realize it would be in Kidani Village. Would it be possible to switch to Jambo house?

    Hi Stephanie, and welcome to planDisney!

    My family and I have enjoyed stays at Disney’s Animal Kingdom Villas - Kidani Village and Disney’s Animal Kingdom Villas - Jambo House. Because they are both fantastic stays, it is hard for me to choose one. No matter where you end up, I know you will create beautiful memories!

    I can see how this mistake happened, but the good news is that change can happen (if availability exists). You can modify your hotel reservation using your My Disney Experience account. If you search “My Reservations,” you should see a link to “Modify Reservation.” From there, you can modify the resort to change your stay to Disney’s Animal Kingdom Lodge. If you cannot use the “Modify Reservation” link, you should call (407) 939-5277 and speak with a Cast Member who can assist you. 

    Please return and let us know how we can help you continue to plan. 

    Have a magical stay!

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Meet the Panelist: Raquel, Texas

As a mom of two children 6 years apart in age, it takes some creative planning to give each child a memorable Disney experience. Adding in a sprinkle of surprise pixie dust makes each vacation special for everyone.
Learn More About Raquel

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