• On Apr 14, 2012
    Selicia from TN Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I booked reservations for the disney art of animation resort through a travel agent back in february, for some reason when i try to find my reservations on the website it says my reservations can't be found, why is that?

    Hi Selicia! Lucky you, staying at the brand new Art of Animation Resort! It's going to be incredible! Since you made your reservations through a travel agency as opposed to booking directly through Disney, you cannot access your reservation online.  Your agent will be able to access your reservation, so I would contact them and they can lead you through any questions you may have.

    Wishing you a magical vacation Selicia!
thumbnail image for Joanne

Meet the Panelist: Joanne, Ontario

Hi! I'm Joanne from Ottawa, Canada. By day I work for the Canadian government. I'm a single mom to my amazing, 15 year-old daughter and am thrilled to be on the Moms Panel. I absolutely love helping you plan your vacation and create your own magical memories! Learn More About Joanne

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please sign in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.

Or you can continue browsing without updating.