• On Oct 1, 2021
    Rocio from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Booked a reservation, then I cancelled it to modify. I didn't know how to retrieve the tickets to rebook so I panicked and re purchased my tickets completely before dates sell out. is there a way I could get that credit in Disney credit or gift card?

    Hi Rocio,

    Welcome to planDisney! I'm celebrating with you that in just a few days you'll be at The Happiest Place on Earth soaking up all of the magic and fun! I'm sorry to hear that it was kind of a whirlwind to try to secure your place in the parks, but all of the frighteningly fun bites and beverages and Halloween touches will be worth it!

    While Disneyland Resort tickets are non-refundable, you may want to contact a Cast Member who can access your personal account to see if there's anything they can do. At the very least, please rest assured that you will never lose the value that you've spent on tickets. Even if they expire, you can apply their value toward the purchase of a new ticket.

    Please note that call volumes are a bit higher than normal right now. I'd encourage you to whistle along with the magical Disney music while you wait or try to call later in the evening when wait times seem to be a bit shorter. Of course, there are also Cast Members available once you arrive who would be able to assist you, too.

    Thanks for visiting us at planDisney, Rocio. I'm sending pixie dust that everything works out perfectly for you and you have a truly magical Disneyland Resort adventure later this week!

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Meet the Panelist: Missy, Virginia

Hi!  I'm Missy, a homeschool mom originally from Indiana, but recently transplanted to Virginia.  With a husband and five kids, I understand what busy family life is all about and how important it is to get away and create magical moments with your loved ones.  I also believe planning is half the fun, so I'd be honored to help you plan your Walt Disney World Resort vacation! Learn More About Missy

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