Snorkeling; mom; son; daughter; smiling
  • On Aug 24, 2024
    Luz from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I booked a port activity but would like to switch it for another one; however, the app no longer allows me to. Am I able to switch once I’m onboard cruise ship?

    Ahoy there, Luz!

    Welcome aboard planDisney! You must be days away from your Disney Cruise Line vacation so I'm glad you stopped by with your question.

    You can certainly visit the Port Adventures desk when you board the ship and inquire about the change you would like to make. I recommend calling Disney Cruise Line before you sail away to ask about updating your plans. There are no guarantees that the change is possible since Port Adventures have participation limits, but it is worth a try. 

    I'm glad you downloaded the Disney Cruise Line Navigator app and have familiarized yourself with its many features. It is so convenient to have your vacation plans right at your fingertips. Once you board the ship, you will want to connect to the complimentary WiFi and enter "Onboard Mode" and explore the activities and entertainment offered each day of your cruise. To make sure you don't miss an event, be sure to select the heart icon next to it so the app will send a reminder 15 minutes before it begins. You will need to allow the app to send notifications for this great feature to work. 

    I'll keep my fingers crossed that your plans work out for you, Luz! Let us know if you have other questions; we are happy to help.

    Wishing you many magical memories,
    Shannon
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Meet the Panelist: Shannon, Georgia

Hi! I'm a dreamer and doer who loves exploring the big blue world! My love for Disney began at Walt Disney World Resort and after my first Disney Cruise Line vacation I was hooked. I especially enjoy the ships' adult-exclusive spaces and activities while experiencing the magic only Disney can create. A Land and Sea vacation combining an action-packed Walt Disney World Resort visit and a relaxing Disney Cruise Line voyage is my favorite way to do Disney. I can't wait to help you create your magical memories! Learn More About Shannon

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