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Three Generations Aboard Ship; fireworks; night
  • On Apr 25, 2013
    Rebecca Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    We booked and paid our cruise in full and a month or so after we had booked we got an email stating that our taxes had been over charged so we were owed a small credit. Since our card wasnt refunded the amt would it be on our onboard acct?

    Ahoy Rebecca!
    It is wonderful to hear from you again!  I spoke with Disney Cruise Line about your question, and they informed me that the credit should show up on your credit card account.  The agent I spoke with said that it usually takes longer than you think because of security reasons, and should show up in the next two to three statements. 
    Thank you for continuing to use the Moms Panel, Rebecca!  If you think of anything else, please let me know!
    Have a magical day!
    Nancy
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Meet the Panelist: Nancy, Georgia

Ahoy there!I'm excited to help you plan a magical voyage filled with pixie dust onboard one of the magnificent Disney cruise ships. As a mom of two,I love planning a Disney cruise and can't wait for you to experience all that DCL has to offer. Learn More About Nancy

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